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This site provides general information only and does not constitute legal, financial, or professional advice.

Important: This website provides general information for directors of companies registered in England and Wales. Different laws and procedures apply in Scotland and Northern Ireland.

If this sounds like you

I am worried about being investigated

What to do when an office-holder or the Insolvency Service asks about records, transactions or conduct.

You may recognise this

  • You have received a questionnaire, interview request or demand for records.
  • You are concerned about payments, asset sales, borrowing or missing information.
  • You fear that being asked questions means you have already been found at fault.

What to do now

  • Note the exact response deadline.
  • Preserve all company records and correspondence.
  • Take independent legal advice where personal exposure may arise.

What to avoid

  • Ignoring the request or guessing answers.
  • Destroying, changing or backdating documents.
  • Assuming the office-holder is acting as your personal adviser.

Useful information to gather

Do not wait for everything to be perfect. Start with what is readily available.

  • The complete request and deadline
  • Accounts, ledgers and bank statements
  • Board and decision records
  • Details of connected-party transactions

Why timing matters

Earlier action can preserve time, information and choice. Waiting for certainty can allow cash, legal or creditor deadlines to decide the next step for you.

Would you like to talk about this?

Leave your name, phone number and email address. Someone from our support team will contact you by the end of the next working day.

Submitting this form does not commit you to a formal insolvency process or to appointing anyone.

Related next steps

This page provides general information, not advice about your company or personal position. Formal deadlines may require immediate advice from a solicitor or licensed insolvency practitioner.